Refund policy

Exchange & Return Policy

At Lucky Collections, every piece is thoughtfully designed, hand-crafted, and custom-made especially for you. We take immense pride in our craftsmanship and the people who bring each design to life with love and precision.

As all our products are made-to-order, we do not offer exchanges, returns, or refunds once an order has been placed and confirmed. Production begins only after the payment has been received, and each outfit is tailored exclusively for you.

However, your satisfaction is important to us. Our team is always available on call, WhatsApp, or Instagram direct messages to assist you with sizing, customization, or any concerns before placing your order — and even after, to ensure a smooth experience.

We encourage you to review your order details carefully before confirming your purchase.